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The ACC 2020 Xchange Goes Virtual

The ACC 2020 Xchange Virtual Series can be purchased on ACC’s On Demand educational platform.

The ACC Xchange 2020 conference was originally scheduled to take place on April 19-21 in Chicago, IL. However, ACC made the decision to cancel the in-person event to protect the health and safety of its members, presenters, sponsors, and staff in light of the coronavirus pandemic.

While COVID-19 prevented Xchange from taking place in-person, it did not stop ACC from offering a modified version of the conference virtually. The 2020 ACC Xchange Virtual Series went live during April 20-23 with 140 participants. Featuring seven programs, including a Legal Operations Boot Camp, the virtual series allowed speakers and attendees to engage in subjects from data privacy and strategic planning, to reporting news to the board, positive psychology, and making the most of widely used cloud-based apps. Some topics were specific to operating under the current pandemic, while others were equally applicable to everyday practice. Recordings of the sessions are now available on ACC’s On Demand platform at a cost of US$199 for members and US$349 for non-members. Prices include CLE credit; however, credit availability varies by program and jurisdiction.


ACC Xchange 2020 Virtual Series On Demand

Speakers and attendees alike found the virtual conference to be a positive experience. In post-evaluation feedback on the sessions, the virtual series was rated an average of 4.4 out of 5.

I had a great experience hosting an interactive session during the ACC Xchange Vrtual Series. I’d absolutely recommend both speaking at and attending an ACC event, whether at the Xchange or otherwise. It’s a great opportunity to crystallize some of the responsibilities you currently own, reflect on your value-add to your department and bring back some new ideas, and provides a chance to meet others and participate in thoughtful dialogue.

–  Amy Yeung, General Counsel and Chief Privacy Officer, Lotame

I greatly appreciated the roundtable format available at the ACC Xchange Virtual Series, and the ability to interact directly with the presenters.

–  Greg Henning, Senior Counsel, Prosci, Inc.

ACC Xchange Virtual Sessions

Curious about the sessions in the 2020 ACC Xchange Virtual Series? Read on for a recap of sessions and a sneak peek of what you’ll get when purchasing the On Demand bundle.

ACC Virtual Xchange Sessions


Legal Operations Boot Camp*

The four-and-a-half-hour boot camp is led by: Samantha Frasso (TIAA), Vanessa Lozzi (Flagstar Bank, FSB), Lisa Ripley (Oracle), Mike Russell (Trane Technologies), Kim Tobin (Coverys), Staci Van Der Snick-Novack (McDonald's Corporation), Aaron Van Nice (ADM), and Daniel Young (Boston Scientific Corporation).

Geared towards legal ops professionals and GCs in large/medium legal departments, the interactive session discusses how to assess and prioritize legal department needs and create a legal operations roadmap using the ACC Legal Operations Maturity Model. Session leaders covered best practices for managing resources, technology, and vendors.

Attendees reported enjoying the level of engagement and interaction with speakers and other participants and found the practical tips offered to be very useful.

The most valuable part of the program is hearing personal experiences from the presenters on the various topics presented. It's also very valuable to learn how other legal departments handle specific business processes to be able to think outside the box when evaluating business processes currently in place in my own legal department.

– Stephanie Ricardo-Leff, Legal Specialist, Merck & Co., Inc.

*The boot camp will not be available for purchase as part of the On Demand bundle.

The Good, the Bad, and the Ugly: Deciding What News to Tell the Board

CLO panelists for this session are Robyn Diaz of St. Jude Children’s Research Hospital and Anthony Sharett of Meta Financial Group. Through a discussion on the pitfalls of overreporting and scenarios that aren’t clear-cut, Diaz and Sharett share tips on delivering bad news to the board effectively — while still highlighting the value of the legal department.

Attendees appreciated the panelists sharing their experience in highly regulated industries with rigorous expectations around corporate governance.

Using What You Have: O365 & Other Ubiquitous Tech for Legal Applications

Larry Cohen (AARP), Denika Dwyer (Arrow Electronics, Inc.), Nick Jaramillo (Microsoft), Chris Kopeck (Walgreens), and Lorraine A. Bracy-Ward, (PTC Therapeutics, Inc.) demonstrate ways to use available technology to improve internal communications, collaboration, and efficiency. This session offers practical advice for leveraging technology existing in many legal departments in innovative ways — relevant to legal ops professionals and in-house counsel.

Attendees cited the self-help resources, OneNote, and Chatbot as the most valuable tools covered in the session.

Roundtable: Creating an Evergreen Privacy Program

The roundtable hosted by Victoria Gage-Bernheimer of Accenture LLP and Amy Yeung of Lotame shares tips on structuring a privacy program that is flexible enough to address evolving privacy legislation. In breakout rooms, attendees had the opportunity to receive solution-oriented feedback on privacy challenges.

In addition to the breakout rooms, the written materials shared during the session were well received by participants.

Aligning the Legal Department Strategic Plan with the Company’s Mission and GC’s Goals

The presenters Andrea Kochensparger and Brandee Martinsky from Zimmer Biomet Holdings, Inc. describe their journey of forming the legal ops function for a medical devices company. This session provides practical tips, tools, and real-world examples of building a strategic plan for legal operations.

Many attendees found the real-life examples and documents shared in the session to be valuable.

“It was good to hear someone who basically started from scratch (which is where I am) and built a program that works for them but isn’t fully developed and is continuing to improve. It’s sometimes overwhelming to listen to what seems like the perfect law department. This was valuable because it made me feel like we could make progress.”

– Timothy Schade, General Counsel, Lifetime Products, Inc.

Positive Psychology for Legal Professionals: Navigating Uncertainty and Cultivating Resilience

Elina Teboul of The LightUp Lab provides legal professionals with a roadmap for rewiring unhelpful thought patterns and developing a positive emotional style. Beginning with the six factors that contribute to the well-being problem, the session focuses on how to overcome them and build positivity.

Sixty percent of attendees identified perfectionism as the most influential of the six challenges that the profession faces.

Innovation and Transformation in the Legal Department

Brad Rogers of TIAA says, “You can be innovative without being transformative, but you can’t transform without being innovative.” A former professor of innovation who has led transformations for several companies in the financial services sector, Rogers discusses strategies and performance metrics for transformations. The session covers the range of transformation from improvement to innovation.

Attendees found the information to be detailed and enjoyed the presenter’s visuals.

ACC is deeply grateful to the speakers, sponsors, and advisory board members who worked tirelessly to help organize this conference — and who supported its transition to a virtual series. ACC looks forward to seeing new and familiar faces at the in-person 2021 Xchange in Chicago April 14-16. Fill out the “Notify Me” form so you’re the first to know when registration opens. In the meantime, check out the 2020 Xchange Virtual Series bundle.

About the Author

Danielle Maldonado is the assistant editor at the Association of Corporate Counsel.

The information in any resource collected in this virtual library should not be construed as legal advice or legal opinion on specific facts and should not be considered representative of the views of its authors, its sponsors, and/or ACC. These resources are not intended as a definitive statement on the subject addressed. Rather, they are intended to serve as a tool providing practical advice and references for the busy in-house practitioner and other readers.